Repair Services
Micro Industries service department is staffed by engineers that are not only trained to repair our customers' products, but also to determine the cause of the failures and take the corrective action to prevent the reoccurrence of the failure. Our support doesn't stop at the end of the warranty period; we are still servicing many products we manufactured twenty years ago that are still running mission critical applications.
Our Customer Service Department can provide up-to-date order status, repair status, Return Material Authorization (RMA) numbers and product availability. Customer Support is available Monday through Friday from 8:00 to 5:00 Eastern Standard Time at (800) 446-6762.
If a Product Needs Repair
We strive to resolve any problems quickly. Please call a customer-service representative at (800) 446-6762 or email us at customerservice@microind.com.
Be ready to provide your representative with the part and serial number(s) and a brief description of the problem. And be sure to ask for a Return Material Authorization (RMA) number. We’ll do anything we can to minimize the inconvenience while repairing your product.
Experienced in designing automotive controls and industrial-automation, commercial, telecommunications, office-automation, medical and kiosk products, we serve major electronics OEMs in a broad range of markets.
For more information about our products, solutions and services please contact us at (800) 446-6762 or email us at sales@microind.com
